Certainly. Here’s a professional Refund & Returns Policy tailored for Sri Fabrics, suitable for an Indian e-commerce website selling bedsheets, bedspreads, towels, and other home textiles.

Refund & Returns Policy

Effective Date: 05, July 2026

At Sri Fabrics, we are committed to delivering premium-quality home textiles crafted with care. If you are not completely satisfied with your purchase, please review our Refund & Returns Policy below.

1. Return Eligibility

We accept returns under the following conditions:

The return request is raised within 7 days from the date of delivery.
The product is unused, unwashed, and in its original condition.
All original packaging, tags, labels, and accessories are intact.
The product has not been damaged after delivery.

Products that do not meet these conditions may not be eligible for return or refund.

2. Non-Returnable Items

For hygiene and quality reasons, we do not accept returns on:

Used or washed bedsheets, bedspreads, or towels.
Products without original tags or packaging.
Customized or made-to-order products.
Clearance, final sale, or discounted items (unless received damaged or defective).

3. Damaged or Incorrect Products

If you receive:

A damaged product
A defective product
An incorrect item
A product with manufacturing defects

Please contact us within 48 hours of delivery.

Kindly share:

Your Order Number
Photos of the product
Photos of the packaging
A brief description of the issue

Once verified, we will arrange a replacement or refund at no additional cost.

4. Return Process

To initiate a return:

Contact our Customer Support.
Share your Order Number and reason for return.
Our team will review your request.
If approved, return instructions will be shared.
Once the returned product is received and inspected, we will process your refund or replacement.

5. Refunds

After the returned product passes our quality inspection:

Refunds will be processed within 5–7 business days.
Refunds will be credited to the original payment method used during purchase.
Depending on your bank or payment provider, it may take additional time for the amount to reflect in your account.

6. Order Cancellation

Orders may be cancelled:

Before dispatch for a full refund.
Once dispatched, cancellation is no longer possible. You may request a return after delivery if the product is eligible under this policy.

7. Shipping Charges

Shipping charges are non-refundable unless the return is due to our error.
If a return is requested for reasons other than damage, defect, or incorrect product, return shipping costs may be borne by the customer.

8. Exchange Policy

We offer exchanges only for:

Damaged products
Defective products
Incorrect products delivered

Exchanges are subject to stock availability.

9. Quality Inspection

Every returned product undergoes a quality inspection before approval of any refund or exchange.

Sri Fabrics reserves the right to decline returns that do not comply with this policy.

10. Contact Us

For any questions regarding returns or refunds, please contact us.

Sri Fabrics

Address

11/226, Ingur Road,
Chennimalai,
Erode, Tamil Nadu, India

Customer Care

Phone: 04294 250696

Mobile: +91 98430 25096

Mobile: +91 79044 28688

Email

contact@srifabrics.in

Important Note

Please inspect your order immediately upon delivery. If you notice any damage, defects, or missing items, contact us within 48 hours so we can resolve the issue promptly.